FAQ'S - Friendly Amicable Questions


Can I choose which chocolates are in the box?


Sadly not, but we make sure each box is filled with a wide variety of different chocolate in lots of exciting flavours! There is a great deal of chocolate in each box, so we definitely recommend sharing! Many products included in the boxes are also available to buy online here!


I have an allergy, is the box suitable for me?


Each delivery will contain a wide selection of chocolates, these may contain nuts, gluten, dairy, soya, wheat and occasionally alcohol. The menu inside each box will note a full ingredients and allergen list. All products are made in the same factory here in sunny West Sussex and packed in the same box, therefore the allergen warnings will apply to all products due to cross contamination between products. 


When will I receive my first box?


Order before the 5th and you'll receive your first delivery during the same month. If you order after the 5th you'll receive your first delivery the following month. The boxes are dispatched from Chocolate Towers around the 15th and will be delivered via Royal Mail.


Can I pay upfront for a membership?


Yes you can! Here on the website you'll see the option to purchase either a 3, 6 or 12 month membership! We also offer a recurring Chocolate Club subscription if you'd like to pay monthly.


Do you send outside of the UK?


We currently can only offer delivery to UK addresses, however we hope to be able to offer Chocolate Club memberships around the world soon - watch this space!


Call us on: +44 (0) 1243 510516


Email us: mailorder@montezumas.co.uk



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